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Zenith Bank Plc, a leading Nigerian commercial bank, has introduced a new product to its customers, called Z-Money. The product is aimed at providing additional banking services to its customers and enhancing financial inclusion among the unbanked and underbanked segments of the Nigerian population.

According to a statement released by the bank, Z-Money is an agency banking product of Zenith Bank. The bank’s agents, which are spread across urban and rural communities in the country, are expected to use the product to render basic financial services on behalf of the bank.

With Z-Money, customers will be able to open accounts, deposit cash into any account, withdraw cash from any bank account, transfer funds, buy airtime, pay bills, and do much more in a convenient way. In order to engender trust among its customers, all transactions done through the agents are PIN-protected and safe.

Group Managing Director/Chief Executive of Zenith Bank Plc, Ebenezer Onyeagwu, said: “The bank remains focused on providing premium financial solutions that create value for its customers wherever they are located across the country.” He added that apart from helping to extend the bank’s retail reach across all segments of the market, the adoption of the agency banking platform also demonstrates Zenith Bank’s commitment to achieving financial inclusion in the country.

The bank said its commitment to world-class service standards has led to several product innovations over the last few weeks, including the “Zenith Timeless Account”, which allows Nigerians aged 55 years and above to bank for free. The bank also operates the “Zenith Save for Me”, a high interest target savings account. Its “Dubai Visa Service” on the Zenith Internet Banking platform allows convenient application and payment for visas to Dubai.

Zenith Bank was voted the most customer-focused bank in Nigeria for the Retail and SME segments in the 2018 KPMG Annual Banking Industry Customer Satisfaction Survey (BICSS).